Refund PolicyJanuary 5, 2023 2023-01-05 0:55
You have 30 days from the time you get your item to request a return under our 30-day return policy.
The item must be in the same condition it was when received, unworn or unused, with tags still attached, and in the original packing in order to be eligible for a return. The invoice or other proof of purchase is also required.
You can get in touch with us at email@example.com to initiate a return. We’ll provide you with a return postage label and shipping instructions if your return is approved. We will only accept items sent back to us after requesting a refund.
If you have any return-related inquiries or other questions, contact us at firstname.lastname@example.org.
Issues and damages
when your order arrives, please check it and let us know right away if anything is broken, damaged, or defective so we can look into it and find a solution.
Items that are exempt or non-returnable
Certain products, including perishable items (like food, flowers, or plants), custom products (such as special orders or personalized items), and personal care items, cannot be returned (such as beauty products). Gases, volatile liquids, and hazardous goods are not returnable to us. Get in touch if you have questions or concerns about a particular item.
Please note that we don’t accept items on sale and gift cards.
If you want to ensure that you get what you want, we recommend returning the item you have and making a new purchase for the needed item after the return has been approved.
Once we’ve received and reviewed your return, we’ll let you know whether or not we can accept it and issue a refund. If accepted, a refund will be made automatically using your original payment method. Please note that your bank or credit card provider may need additional time to process and deposit the refund.